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THE OTHER SIDE OF HEADLINES
by Bob McElwain
Since as many as 80% of visitors will never finish even the
headline on a page, it's clear we need to put our best effort
into creating them. And the headline on our home page is the one
that matters most. Here's why.
We can never be sure of the page upon which a visitor may
land. This may not matter as much on your site as it does on
some, but it holds true to some degree on all sites. Most of
the listing returned by search engines do not point to a home
page. So if a surfer clicks such a listing, they land on the
page to which the listing points.
Next Stop, The Home Page
The articles on STAT related to site building or promotion
are submitted to the search engines as soon as they have been
uploaded. A lot of traffic at STAT comes from these submissions.
While my statistics are not good enough to prove the following,
here's what appears to be happening.
Visitors who get past a headline, which is the title of an
article, may click off the site at any time, as in the middle of
the article or when finished reading it. But *if* they click to
another page, it is most likely to be the home page. This is
what I do when I land on an inner page, and want to know more
about the site. It appears that on STAT at least, this is common
behavior. It is likely so on most sites.
A Good Headline Matters
One of the early headlines on the home page at STAT was,
"Newbie-Friendly Site Stuff." (Compliments of Dr. Michel Fortain,
http://successdoctor.com - Mike for sure has a flair with
words!)
Since there is a lot of good information and pointers to free
resources on the site, this is descriptive of site content. That
services are also offered that must be paid for does not come as
an overwhelming shock. In short, this headline does not mislead
a visitor as to the site content or purpose.
This matters because a surfer expects the headline to provide
such an easy-to-read description. If it misleads, the visitor
will quickly click off, if not angered, at least frustrated that
his or her time has been wasted.
An Aside: The same thing happens if the listing clicked
at a search engine site does not lead to the implied or promised
content. Since listings are usually generated from the title and
description tags on the page, they need to accurately describe
the content in addition to compelling a click.
Free Stuff And Freebie Seekers
Visitors who read beyond the headline, scan subheadings.
They will remain on the site only if they find one of interest.
The right most column on STAT was headed with "Free Stuff."
Options available proved popular. And they generated lots of
email from people looking for further explanation or suggestions
about where to find more of the same.
After a time, it became clear that while most of my email
was from serious minded people (excluding spam), most of it
related to free resources and services.
There is no question about it. Free stuff does draw
visitors. But while I repect the needs of freebie seekers,
what I really want to do on my site is sell my services.
Targeting With The Headline
After much pondering, I changed the headline from:
Newbie-Friendly Site Stuff
to:
Affordable Newbie-Friendly Support
I also moved "Free Stuff" in the right most column down
below the first fold.
The results were noticable immediately, and quite positive.
In the new headline, the first word is, "Affordable." No
visitor who is freebie hunting is mislead for an instant. The
number of visitors clicking off into cyberspace from the home
page increased dramatically. Why is this good?
It is not profitable to waste time, energy, resources, or
bandwidth with those seeking a free ride. With this small
change, the quantity of email dropped drastically. And the
quality of questions asked increased markedly. More important,
the people writing were, in the main, far closer to being
propects.
Drive Them Off!
The need for a narrowly defined niche and targeted traffic is
accepted by most webmasters. There may also be a need to drive
non-targeted traffic off your site as soon as possible. And you
may be able to do so simply, as with a change in the headline on
your home page.
Bob McElwain Want to build a winning site? Improve one you already have? Fix one that's busted? Get ANSWERS. Subscribe to "STAT News" now! join-stat@lists.dundee.net
Web marketing and consulting since 1993
Site: Sitetipsandtricks.com
work at home
get paid to shop
write articles for traffic
free content
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